Companies are under cost pressure, and not just because of the coronavirus crisis. In addition, there is a growing shortage of skilled labour, which is further exacerbated by the manual execution of necessary and simple, but repetitive and time-consuming process steps. Process optimisation can tackle both challenges by analysing processes and making them more efficient.
Using tool-supported process mining, we can bring more transparency to a company's business processes and thus identify weak points in the process chain. This information can then be used to formulate data-based recommendations for action.
The use of robotic process automation (RPA) is particularly useful for repetitive, time-consuming or error-prone processes in order to reduce manual effort, increase efficiency and achieve long-term savings.
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