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81925 Munich
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IT-Steuerung

IT Outsourcing Consultancy: From Strategy to Successful Implementation

Sercure Free Initial Consultation
Free Initial Consultation

Act Strategically Now for Sustainable Success Your IT Outsourcing Experts in Munich

Are you wondering how your company can find the optimal IT outsourcing partner? This decision is complex, as the intricacy of modern IT landscapes makes it more challenging for companies to develop the optimal outsourcing strategy independently.

 

Intero Consulting accompanies you through IT outsourcing - securely, efficiently, controllably. 

 

Take Action Now

 

  • Comprehensive Support: From Strategy to Implementation
  • Proven 4-Step Success Formula for IT Outsourcing
  • Your Experts: Nadine Göppel & Lukas Meißner
  • Complimentary Strategic Consultation on Your IT Outsourcing Opportunities

 

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Why Do So Many IT Outsourcing Projects Fail?

The Most Common Pitfalls in IT Outsourcing:

Inadequate Strategic Planning Leads to Failure

 

  • Unclear requirements definition leads to costly misunderstandings
  • Lack of governance hampers control
  • Cultural differences impede collaboration
  • Vendor lock-in reduces flexibility

 

The Solution: 

Professional IT Outsourcing Consultancy

Successful IT Outsourcing Requires Thorough Preparation and a Strong Partner

How Do Companies Find the Right IT Partner?

 

IT Outsourcing extends beyond the simple externalisation of IT services. Currently, this must take into account, amongst other factors, the geopolitical situation and the balance between competitiveness and sovereignty. The challenge lies in adopting a systematic approach.

 

Our Proven 4-Step Success Formula for IT Outsourcing:

  • Step 1: How Do I Define the Optimal Target Operating Model?

    The strategic determination of the target operating model is the cornerstone of your success.

    What is defined:

    • Which services in what scope and with what depth of manufacturing should be outsourced
    • Make-or-buy decision: What remains internal, what is sourced externally
    • Provider structure: Single provider vs. multi-provider approach
    • Geographical aspects: Onshore, nearshore or offshore models

    Why is this important? This central decision determines your future IT landscape and long-term success.

  • Step 2: How Do I Conduct Professional Due Diligence?

    Systematic evaluation and selection of the appropriate provider is crucial.

    The Structured Request for Proposal (RfP) Process:

    • Provider identification: Systematically finding potential suppliers
    • Evaluation: Detailed assessment according to defined criteria
    • Negotiation: Optimising service scope, conditions and contractual terms

    The Result: Finding the optimal partner for the outsourcing relationship.

  • Step 3: How Do I Achieve Seamless Implementation of the Outsourcing?

    The practical implementation is structured into three critical phases:

    Phase 1 - Analysis & Planning:
    Comprehensive analysis, planning and preparation of the transition process

    Phase 2 - Change of Control:
    Responsibilities and resources are transferred to the provider

    Phase 3 - Hypercare:
    Intensive support ensures seamless stabilisation of the new operating model

  • Step 4: How Do I Establish Effective Provider Management?

    Successful line operations require clear structures:

    • Governance structures: Clear responsibilities and processes
    • Service Level Agreements (SLAs): Defined performance standards
    • Regular reporting: Continuous monitoring of service delivery

    The Objective: Agreed services are continuously delivered and monitored.

The Intero Consulting Added Value:

Why Companies Trust Us

Intero Consulting accompanies companies as a reliable partner throughout the entire IT outsourcing cycle – from initial strategy development to operational implementation and beyond.

 

Our holistic approach across 4 dimensions:

  1. Strategic Conception:
    We work alongside you to develop the optimal Target Operating Model and define the appropriate outsourcing strategy for your specific requirements.
  2. Professional Implementation:
    From provider selection through negotiation to technical migration – we manage the entire transformation process and ensure a seamless change of control.
  3. Sustainable Operations:
    Through targeted training and building internal provider management capabilities, we enable your teams to steer outsourcing relationships successfully over the long term.
  4. Continuous Optimisation:
    With data-driven performance reviews and established governance structures, we secure the sustainable success of your outsourcing strategy.

 

Measurable Success Through Robust Expertise:

 

  • Strategic Make-or-Buy Decisions and Optimal Provider Structure  
  • Proven RfP Processes Lead to Better Terms  
  • Best Practices in the Implementation Phase for a Seamless Transition  
  • Effective Provider Management Structures with Clear Governance Models

 

This comprehensive support from a single source ensures continuity and prevents disruptions in the outsourcing process.

Frequently Asked Questions About IT Outsourcing Consultancy (FAQ)

  • Was sind die häufigsten Fallstricke beim IT-Outsourcing?

    Many outsourcing projects fail due to inadequate strategic planning. The most common problems:

    • Unclear requirements definition leads to misunderstandings
    • Lack of governance hampers control
    • Cultural differences impede collaboration
    • Vendor lock-in reduces flexibility

    The solution lies in professional business consultancy for IT outsourcing, which establishes strategic direction from the outset.

  • How Long Does an IT Outsourcing Project Typically Take?

    IT outsourcing projects take 6-24 months depending on complexity. With Intero Consulting's systematic 4-step methodology, we ensure adherence to the timeframe.

  • What Does Professional IT Outsourcing Consultancy Cost?

    The investment in IT outsourcing consultancy pays for itself within the first few years through optimised provider selection, better negotiation outcomes and avoided pitfalls. Contact us for a complimentary initial consultation.

  • Which IT Services Are Best Suited for Outsourcing?

    Particularly suitable are standardised services such as Infrastructure Management, Application Management and Helpdesk Services. The optimal selection depends on your Target Operating Model.

  • How Do I Prevent Vendor Lock-in Situations?

    Through a well-considered exit concept from the outset. We develop strategies that secure your digital sovereignty and enable controlled provider changes when required.

  • What Role Does the Geopolitical Situation Play in IT Outsourcing?

    The current geopolitical climate requires a careful balance between competitiveness and digital sovereignty. Companies must critically evaluate dependencies and develop resilience.

What Makes Intero Consulting Special?

With founded expertise in defining Target Operating Models, Intero Consulting supports strategic make-or-buy decisions and optimal provider structure. In the Due Diligence phase, clients benefit from proven RfP processes and professional negotiation management, which leads to better conditions and more tailored contracts.

During the critical transition phase, experienced project accompaniment ensures with best practices seamless transitions and minimises risks. In subsequent line operations, Intero Consulting establishes effective provider management structures with clear governance models and meaningful reporting.

The particular value lies in the combination of strategic foresight, operational excellence and longstanding practical experience. Companies benefit from accelerated projects, reduced risks and sustainable outsourcing successes that measurably contribute to value creation.

Ready for Successful IT Outsourcing? Secure Complimentary Strategic Consultancy

Would you like to know how IT outsourcing can be successfully implemented in your company? Contact us for a non-obligatory initial consultation and discover how we can lead your outsourcing project to success.

Your IT Outsourcing Experts

[Translate to English:]

Nadine Göppel

Principal
Dies ist ein Portrait von Lukas Meißner.

Lukas Meißner

Senior Manager

Our Competence Center IT Controlling