22.11.2023

Cost savings and added value in procurement

The RFX process in detail

The procurement process, in particular the invitation to tender (RFQ, RFP) for services under competitive conditions, is generally regarded as one of the core competences in the purchasing environment. A central prerequisite for the fulfilment of the customer's requirements is the exact description of the requirements and the associated quality criteria. This is the only way to ensure fair competition between suppliers.

The key to carrying out a good tendering process lies in knowing the calculation and pricing mechanisms of the market in question. This expertise is not always already available in the focussed product groups or for special products. But even in this case, we can make use of purchasing tools to gain a better understanding of the supplier market. (RFI)

  • 1. RFI – Request for Information

    At the beginning of the procurement process, it is important to understand the requirements for the services or products to be procured as well as possible. During this phase, an idea of the desired contract construct and a tactical or strategic supplier relationship should also be developed.

    In contrast to the RFQ, the aim of the RFI is to identify suitable suppliers. The requirements should therefore not be limited to technical specifications, but should also take into account aspects of the corporate culture in order to identify and qualify high-quality suppliers.

    The qualification of potential suppliers can take place in various ways, such as through the involvement of current or former suppliers, market research or independently received supplier offers. A detailed qualification process can be very time-consuming, but ensures that suppliers fulfil all requirements in the subsequent commercial bidding process.

    Taking the time at the beginning of the process will save time in later stages of the process, when you can focus solely on negotiating final contract terms. The result of the qualification process should be a shortlist of 3 to 5 providers who will compete in the commercial bidding process.

  • 2. RFP – Request for Proposal

    The Request for Proposal is usually not clearly separated from the RFQ - Request for Quotation - in the linguistic usage of those involved in purchasing. In a three-stage process (RFI - RFP - RFQ), initial commercial offers from shortlisted suppliers are obtained in this phase on the basis of communication within the framework of the RFI and supplementary service descriptions (e.g. SLAs - Service Level Agreements), for which the supplier's consent is required for a contract to be concluded.

    An RFX process with the RFQ upstream RFP process offers the opportunity to integrate desired innovations from bidders in the final requirements matrix and thus in the commercial bidding competition and to better understand and take into account the pricing processes.

    For suppliers, this process offers the opportunity to demonstrate their ability to reduce costs and optimise products. In the event that different product variants are presented by several suppliers, it is necessary for the buyer to obtain more precise information on these variations. This is the only way he can then decide on the best variant, taking feasibility into account.

    In the case of different product specifications, it is also important that the requirements of the users are actually based on the requirements of their own company and not on the specifications of a supplier. If it is a new tender for a product that has already been purchased, the possible expense of a change should also be taken into account. However, this is also often used as a blanket argument against costly but sensible cost optimisation.

  • 3. RFQ – Request for Quotation

    The final step of the RFX process is the RFQ phase, in which the buyers obtain offers from the pre-selected producers, usually as part of a formal tender. At this point, no more changes are made to the requirements, as these have already been fully optimised during the RFP. The final commercial and contractual negotiations are then conducted on the basis of the tender results, usually with the most favourable supplier.

Why should you incorporate a structured RFX process into your procurement?

The biggest benefit of the RFX process is the potential for cost savings that comes from optimising the product and sharpening the requirements as part of the RFP.

In addition, a detailed RFI process enables you to find the best supplier that not only fulfils your technical requirements but also pursues compatible business objectives. This supports the long-term development of supplier relationships and avoids high costs for recurring supplier searches.

 

Time-to-market as a key challenge

However, in a highly dynamic economic environment, time-to-market is playing an increasingly central role, which is why alternative models should also be taken into account when considering the optimal RFX design. When it comes to time-to-market, lengthy purchasing processes, in which requirements still need to be precisely clarified, are often the decisive bottleneck.


Agile - an innovative approach for efficient purchasing

However, this is precisely where the "agile toolbox" offers alternative approaches for a lean and also target-orientated purchasing process. An agile approach to resolving this conflict could, for example, be a process that is condensed into no more than five weeks if possible and culminates in an approximately two-day procurement workshop, the "Big Room Event". Here, product analyses, decision-making and awarding processes are discussed in an intensive joint workshop at a fixed time.

However, the realisation of an agile procurement process requires an "agile mindset" among customers and suppliers, which is often still lacking. Nevertheless, we should keep the possibilities of this method in mind when planning large purchasing projects.

To summarise, the central task of procurement is to achieve maximum added value by specifying the appropriate procurement (RFX) process, taking into account commercial, qualitative and process-related aspects. Therefore, RFX design should be given the appropriate attention at the beginning of any procurement process.

 

Feel free to contact us to explore your own options and work with you to successfully organise your tender.

Your contact partners

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Thilo Girth

Senior Manager
Dies ist ein Porträtfoto von Michael Lohmann.

Michael Lohmann

Associate Manager