Telecommunications has played an important role for humans since prehistoric times. Compared to the smoke signals back then, exchanging information has become much more complex today. Telecommunications often represent a considerable cost factor for companies. Significant savings can be made in the negotiating of contracts for telecommunications services (fixed and mobile networks as well as data exchange), along with process optimization effects and improving communication security.

  • Inaccurate consumption analysis: analysis of all individual tariffs often fails due to the high amount of data involved (individual invoices, connecting directions) or due to privacy concerns (works council). Employees often perceive detailed surveys as patronizing or a breach of trust.
  • Price and cost structures of providers differ: the special pricing structure of mobile communication providers, with their multitude of individual tariff models, requires uniform user behavior. Historically, the tariff models of providers have been strongly geared to the needs of end customers and small companies - there are often many partly outdated contract types in one company. The additional costs of these contracts sometimes account for more than 25% of total expenditure.
  • Lack of internal readiness to compete: supplier changes regularly face much resistance within several departments; system integration is particularly expensive when it comes to data transfer, meaning that IT departments first need to be convinced of the need for change. These internal “de facto monopolies” have to be overcome just as much as resistance to change (e.g. “prestige requirements”) from sales units.
  • Intero Consulting establishes the transparency of inventory and pricing models by determining and imaging the actual price level, as well as current and future demand.
  • We check the use of telecommunications services (e.g., services, usage level per person) and create a benchmarking model that supports the joint objective.
  • We assist you in negotiating new prices and conditions. By drafting and sending tender documents that are evaluated in a tool-based manner so as to serve as the basis for negotiations, we allow ad hoc pricing in a variety of negotiating scenarios.
  • With the support of Intero, you can negotiate new contract terms, particularly in terms of the optimization of ordering and billing processes.
  • Implementation focuses on coordinated corporate communications and a management model (e.g. for mobile phone contracts).
  • Intero helps you make significant savings on telecommunications costs.
  • Clearly implemented telecommunications contracts tailored to your company’s internal processes help you achieve long-term process cost optimization.