The huge increase in complexity in the IT sector has led to expertise consistently being bought in from outside, instead of covering it with internal resources. This makes the costs for IT services rise dramatically and poses new challenges for companies.

  • There is a huge variety of different profiles and skills.
  • The demand structures in companies are frequently complex and difficult to grasp for purchasing.
  • The providers claim to have certain skills and capacities but they often turn out to be inappropriate in the course of a project.
  • Creation of cost transparency by extracting system data and structuring by product groups, suppliers, consumers and topic areas.
  • Demand analysis and forecasting with the consumers, followed by internal alignment and adaptation to internal resources.
  • Creation of profile-based rate cards in conjunction with experienced IT experts.
  • Conclusion of framework agreements including detailed agreements on conditions. Intero Consulting has a large number of benchmarks to ensure that conditions are appropriate for the market.
  • The implementation of a tool-based provider and order controlling system supports these measures.
  • An increase in transparency as far as the costs of IT services are concerned facilitates the identification of approaches to optimizing costs.
  • Negotiated framework agreements with defined profiles increase the chance of getting the profile required at the established price.
  • A supplier portfolio with preferred service providers for certain areas accelerates and simplifies selection.
  • Standardized assessment rules for the provider’s services and the success of the project make it possible to analyze the trend in quality over time and to support potential project sponsors in selecting future suppliers.